Effective Date: 12/17/2012
For privacy questions related to an email message you may have received from a company using Campaign Commander™, please see our permission marketing policy, as well as the privacy policies for the sender(s) of the email message that you received.
1. Web Sites Covered
This Privacy Statement covers the information practices of Web site that linked to this Privacy Statement: http://www.emailvision.com/ (collectively referred to as “Emailvision’s Web site” or “the Company’s Web sites”).
Emailvision’s Web sites may contain links to other Web sites. Emailvision is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
By using the Company’s Web sites, you agree with the terms of this Privacy Statement and are consenting to the collection, use, and disclosure of information in accordance with this Privacy Statement.
Emailvision Holdings Ltd. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Emailvision Holdings Ltd. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Emailvision Holdings Ltd.’s certification, please visit http://www.export.gov/safeharbor/
2. Personal Information Collected
Emailvision offers a variety of services that are collectively referred to as the “Service.” Emailvision collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).
When expressing an interest in obtaining additional information about the Service or registering to use the Service, Emailvision requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Service, Emailvision requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Service (“Billing Information”). Emailvision may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Emailvision Customers.”
As you navigate the Company’s Web sites, Emailvision may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of Information Collected
The Company uses Data About Emailvision Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service.
The Company may also use Data About Emailvision Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Emailvision, the Service, and to send you information regarding the Company, such as information about promotions or events.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at email@example.com.
Emailvision uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About Emailvision Customers to provide personalized information about the Company.
4. Web Site Navigational Information
Emailvision uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.
Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. If you have chosen to identify yourself to Emailvision, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Session cookies are required to use the Service.
Persistent cookies remain on your computer after you close your browser or turn off your computer. Emailvision uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Service or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Service.
Emailvision may use information from session and persistent cookies in combination with Data About Emailvision Customers to provide you with information about the Company and the Service.
Third Party Cookies
From time-to-time, Emailvision engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company’s Web sites. Emailvision may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.
Emailvision uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Emailvision may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Emailvision uses Web beacons to operate and improve the Company’s Web sites and email communications. Emailvision may use information from Web beacons in combination with Data About Emailvision Customers to provide you with information about the Company and the Service.
When you visit Emailvision’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Emailvision uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
Emailvision also collects IP addresses from Customers whey they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
5. Public Forums and Customer Testimonials
Emailvision may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Emailvision is not responsible for the personal information you choose to submit in these forums.
Emailvision posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Emailvision obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
Emailvision may share Data About Emailvision Customers with the Company’s agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. Emailvision may also share Data About Emailvision Customers with the Company’s agents to ensure the quality of information provided. Emailvision does not share, sell, rent, or trade personal information with third parties for their promotional purposes.
Emailvision uses a third-party intermediary to manage credit card processing. This company is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Emailvision reserves the right to disclose personal information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. Communications Preferences
Emailvision offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to firstname.lastname@example.org.
8. Correcting and Updating Your Information
Customers may update, delete or change their registration information by editing their user or organization record. To update or delete a user profile, please login to http://www.campaigncommander.com with your Campaign Commander™ username and password and click “Manage Account" or by emailing our Customer Support at email@example.com.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our Web site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We post customer testimonials/comments/reviews on our web site which may contain personal information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at email@example.com.
9. Customer Data
Emailvision provides a wide variety of services and solutions to its business clients (each, a "Client") that facilitate services for their employees ("End Users"). In these cases, personal data collected from End Users is owned by the applicable Client, and Emailvision processes this data on the Client's behalf. There may be limited instances in which Emailvision owns and processes personal data collected from End Users on its own behalf, rather than on behalf of a Client. In all instances, Emailvision will obtain access to EU Personal Data about End Users in the course of operating Web sites, providing contractually obligated services, and providing customer care and other related services. Such data may include, name, billing address, business address, email address, telephone number, , and other information, depending on the particular Client, Web site or other application or service at issue. In all instances, Emailvision will not share, sell, rent or trade with third parties for promotional purposes any personal data processed by Emailvision, unless Emailvision is directed to do so by a Client who owns such personal data.
Emailvision Customers use the Service to host data and information (“Customer Data”). Emailvision will not review, share, distribute, or reference any such Customer Data except as provided in the Emailvision Master Subscription Agreement, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the Emailvision Master Subscription Agreement, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Campaign Commander™ usernames and passwords.
10. Children’s Protection
We do not collect, use, or disclose information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at firstname.lastname@example.org. If we learn or have reason to suspect that an Emailvision Web site visitor is under age 13, we will promptly delete any personal information regarding that visitor.
Emailvision uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (“SSL”) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Emailvision also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Emailvision also offers enhanced security features within the Service that permit Customers to configure security settings to the level they deem necessary. Because the Company uses the Service to maintain Data About Emailvision Customers, this information is secured in the same manner as described above for Customer Data.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
12. Additional Information
Links to 3rd Party Sites
Social Media Widgets
13. Changes to this Privacy Statement
Emailvision reserves the right to change this Privacy Statement. Emailvision will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
14. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Emailvision Privacy by emailing firstname.lastname@example.org or by mailing:
7-12 Tavistock Square
London WC1H 9LT - United Kingdom